[Collaboa] time estimates

[Waldemar Kornewald]

Johan Sørensen wrote:
> I agree. I'm still not convinced that collaboa is the right place to  
> do such billing related things (using the data elsewhere would be  
> however), that feels like a whole other domain. I really want it to  
> be just a single field for how long it took to implement/solve.
> 
> Maybe being able to specify custom fields is the solution for these  
> kind of things, as we all have our different needs..

Too much customizability makes a product very difficult to use. Time 
estimates require special code, so (IMHO) it should not be tried to make 
Collaboa's customizability flexible enough to even implement time 
estimates (and status calculation based on this). It's sufficient if 
it's hard-coded and you can enable/disable it for each project (at any 
time, so the status updates immediately).

Please don't make yet another "do-everything" product. These attempts 
always fail (at least from a usability point of view). Most projects 
need a ticket tracker that gains its power from simplicity. Otherwise we 
will have 90% unused functionality and people can continue their search 
for a good *ticket* tracker.

For the future you could consider allowing add-ons, but at first ticket 
tracking must be *perfect*. That's the primary goal for a ticket 
tracker. Doing small steps is always better since in the meantime you 
can attract new developers (this is how you attracted me ;).

Bye,
Waldemar